Freight Intelligence Platform

Your Freight
Control Tower.

One intelligent platform connecting carriers, consignments, and commercial data into a single live system. Built for complexity. Designed for clarity.

99.4%
DIFOT Rate
14,200
Consignments / Mo
50+
Carriers Integrated
<2.1s
Avg Response
Scroll
Real-Time Tracking
Intelligent Rate Management
Proactive Exception Handling
AI-Powered Insights
Multi-Carrier Control
Performance Analytics
Multi-Tenant Architecture
Enterprise Security
Real-Time Tracking
Intelligent Rate Management
Proactive Exception Handling
AI-Powered Insights
Multi-Carrier Control
Performance Analytics
Multi-Tenant Architecture
Enterprise Security

One Platform.
Complete Visibility.

TwinShip is the operational backbone behind every Sparrow service model. It's the reason we can answer your freight questions instantly. It's how we surface risk before it becomes cost.

More than software, TwinShip is the control tower that connects your carriers, consignments, and commercial data into one live, intelligent system, purpose-built for the way freight actually works.

Whether you need full-service execution or an intelligence layer over your existing operations, TwinShip powers it all without adding headcount.

Active
3,847
On-Time
97.2%
Cases
12

Built for the Way Freight Actually Works.

Every tool your team needs to track, price, escalate, and optimise, unified in a single platform.

01

Live Consignment Tracking

Real-time visibility across every shipment, every carrier, every stage of transit. Know where your freight is without chasing updates.

02

Intelligent Rate Management

Model, compare, and apply complex pricing structures. Zone-based rates, carrier surcharges, fuel adjustments. TwinShip handles the maths.

03

Proactive Exceptions

Automated escalation when deliveries go off-track. Cases created, carriers notified, your team alerted before customers call.

04

AI-Powered Insights

Ask questions in natural language. Get instant answers about spend, performance, ETA, and more. No report requests. No waiting.

05

Multi-Carrier Control

Manage multiple carriers from one interface. Compare performance, consolidate data, and make informed routing decisions.

06

Performance Analytics

DIFOT, transit times, exception rates, tracked and visualised. Understand what's working and what isn't, in real time.

From Data to Decisions.

Three steps to operational clarity. No rip-and-replace required.

01

Connect Your Network

TwinShip integrates with your existing systems: ERP, ecommerce, or carrier APIs. Your data flows in. Our intelligence flows out.

02

Operate with Clarity

Consignments tracked, exceptions flagged, performance measured. Your team sees everything in one place, in real time.

03

Act on Insight

Ask questions. Run simulations. Compare scenarios. TwinShip gives you the intelligence to make confident decisions, fast.

Ask Scout Anything.

Your operations team doesn't chase data. They ask. The system answers immediately, clearly, and contextually.

Scout, your freight assistant, understands your operations and delivers answers, not spreadsheets.

"What's our DIFOT to Bunnings in Tamworth over the last 30 days?"
"How much have we spent on pallets between Sydney and Melbourne this month?"
"Where's Order 123 currently in the network?"
Scout AI - Online
What's our DIFOT to Bunnings Tamworth, last 30 days?
Your DIFOT to Bunnings Tamworth is 94.7% across 312 consignments. 16 late deliveries: 11 carrier delays (Direct Freight Express), 5 receiver-not-available. I've flagged the DFE pattern for review.
Show me cost breakdown Sydney to Melbourne this month.
Ask anything about your freight...

Designed for Teams
That Move Freight.

TwinShip serves the teams between supply chain complexity and customer expectation.

Operations

Operations Managers

Real-time visibility without the noise. See what matters, act on what's urgent, and let automation handle the rest.

Procurement

Procurement Leaders

Optimise carrier relationships and costs with data-driven rate management, simulation tools, and performance benchmarks.

Customer Service

Customer Service Teams

Get answers instantly, not report requests. Track shipments, resolve exceptions, and keep customers informed in real time.

Executive

Executive Leadership

Performance data that tells the truth. Strategic dashboards, cost analytics, and trend reporting for confident decision-making.

Ready to See Your Freight
From Above?

Whether you need full-service execution or an intelligence layer over your existing operations, TwinShip powers it all.